Reserve Member Benefits & Upgrades
Services
- Expanded the member service department to provide faster, more consistent service when needed
- Member Services can now be reached by phone, email, online chat, and a newly added text message service
- Empowered our service team to more effectively achieve resolution on your concerns
- Developed a multi-faceted online portal providing you with an efficient and useful gateway to all things related to the member experience
Benefits
- Expanded services department and outlets for member support
- 15% off on all merchandise at 49ers Team Store locations redeemed exclusively through the SBL Member Badge*
- 15% off at Levi's® Stadium concession stands on game day redeemed exclusively through the SBL Member Badge**
- 15% off at Bourbon Steak and Bourbon Pub redeemed exclusively through the SBL Member Badge***
- Faithful Scarf Exclusive for members
- Complimentary Passes to the 49ers Museum presented by Sony
- Invitation to Member Events:
- Draft Party presented by Bud Light
- Semi-annual member forums featuring live interaction with 49ers football and business personnel
- Eligibility for Annual Seat Upgrade Program
- Eligibility to participate in on-field pregame ceremonies at 49ers home games
- Eligibility for annual drawing for Super Bowl tickets
* In-store only (Not applicable to online purchases). Exceptions apply.
** Excludes Alcohol
*** Not available on event days
Concessions
- Increased concession kitchen support to ensure high-quality standard is achieved
- Additional wine portables throughout the stadium
- New food offerings including Bay Area Shrimp Roll replacing less desired options from your feedback
- Redesigned pizza offering
Retail
- Developed an exclusive merchandise line celebrating our 70th Anniversary, including Men’s and Women’s t-shirts, outerwear, and headwear, as well as novelty items
- Distributing "Moments" cards, highlighting key moments from the 49ers past, to the first 2,000 fans to visit the Levi's® Stadium Team Store prior to kick-off at regular season 49ers home games. When activated through the 49ers App, the cards will reveal footage from those moments
Entry & Exit
- Increase presence of Guest Service reps in ticketing lines to assist fans and encourage them to have their phones ready to scan
- Increase the use of pedestrian traffic flow mechanisms to help reduce stadium exit times
- Additional signage for pedestrian traffic indicating directions to and from Levi's® Stadium
In Game Entertainment
- More live entertainment acts
- More focus on our alumni and our rich history
- Significant improvement in speaker sound
Technology
- Added parking to apple wallet/passbook
- Added SBL Member Badge for identification and to earn discounts on Concessions and Retail